Players & Terms

What’s the difference between the Blabber Web App and the Referral Mobile App?

Web App (For your team)

This is the control center for your referral program.

Use it to:

Set up and manage your referral program
Build your branded mobile app
Add your sales team and assign them to receive referrals
Create referral offers
Set up how and when referrers get paid
Track referral activity and performance

Mobile App (For your referrers)

This is your branded referral rewards app, which your customers and partners can download from the Apple App Store or Google Play.

With just a few taps, they can:

Sync their phone contacts
Make warm introductions via text or email
Track the status of each referral and their commissions
Connect PayPal to receive payments
View your current referral offers

Web app users (Your team)

Your company can have 2 types of users in the Blabber account:

Referral recipient	Other
These individuals are listed in your company's referral mobile app. The referrer can choose one of these individuals to receive referral leads (i.e., warm business introductions).	Individuals granted access to your company Blabber account but are not listed in the referral mobile app and don’t receive referral leads (e.g., Billing admin, Sales Operations, Marketing Manager, etc.).

Deactivating 'Referral Recipient' Users

When a referral recipient's user profile is deactivated, any referrers assigned to them are automatically reassigned to new recipients on a round-robin basis.
If your account has multiple locations, referrers will be reassigned to recipients within the same location using a round-robin method.
If the deactivated user is the only recipient in that location, their referrers will be reassigned to recipients across your entire organization, also using round-robin distribution.

What is round-robin?

A round-robin basis means referrers are reassigned evenly—one by one—across all available recipients, like taking turns in a rotation to keep things fair and balanced.

Mobile app users (Referrers)

Referrers can also become sponsors.

Referrer	Sponsor
A referrer is a person who uses your company’s referral rewards mobile app to make warm business introductions via group text or email and earns a commission when those introductions meet a goal set by your company.	A sponsor is a referrer who also recruits others to join the company referral program using their invitation code. The referrer becomes a Sponsor and earns Royalties (i.e., a percentage of the new referrer's earnings over a set period of time).

Referral lead

There are 4 stages in the referral lead funnel, and the spam check is a critical part of the process. Spamming is strictly prohibited—referrers must know the individual and have permission to contact them.

1) Referral lead	When a person in your organization receives a warm business introduction from a Referrer via group text or email.
2) Spam check	The Blabber Spam check, powered by ChatGPT, detects spam by monitoring referred person responses. If the referred person doesn’t respond or their response indicates they don’t know the Referrer (e.g., "You have a wrong number", "I don't know who you are", "Unsubscribe", "Stop", etc.), the lead is flagged as 'SPAM.' If the referred person responds within 24 hours and their response indicates they know the Referrer, the lead is marked as 'Relationship validated.'
3) Qualified referral lead (i.e., Qualified introduction)	You can define qualification criteria when creating offers for "Qualified introductions" (e.g., relationship validated, demo request, quote request, meeting scheduled, test drive scheduled, showroom visit, etc.). Important: By default, if there’s no offer for "Qualified introductions", referral leads that pass the spam check (i.e., Relationship validated) are automatically marked as Qualified.
4) Deal closed (Won/Lost)	A deal represents a contract or business transaction between a company and a referred person. The referral lead is marked as 'WON' if the deal is successfully closed and 'LOST' if it doesn’t result in a signed agreement or completed transaction. When the first transaction is added to the referral account, the software automatically calculates the referrer's commission and changes the referral lead status to 'Deal WON.'

Blabber billing
Blabber’s cost-per-lead pricing is based on leads that pass the Spam check and are marked as "Passed - Relationship validated". Spam leads do not count toward your purchased lead credits.

Learn more about referral lead statuses.